Dukascopy at a glance
Dukascopy Bank is a Swiss bank and broker offering forex, CFDs and multi-asset trading through its JForex platform, regulated by FINMA as both a bank and securities firm.
Dukascopy reports a founding year of 2004 and a head office in Geneva, Switzerland. It lists 3 regulators and 7 trading platforms.
BrokerBazaar verdict
Our research team has not yet published a written verdict for Dukascopy. The BrokerBazaar Intelligence Score is 82/100 (low risk), computed from regulatory, operational, transparency, reputation and domain-history signals. Scores are editorial assessments, not user ratings, and are never influenced by payment.
Legal entities, regulation and licences
Dukascopy operates through 3 legal entities, each supervised separately. Your account is with one specific entity, so the protections you receive depend on which one onboards you, not on the group's strongest licence. Overall, the group is supervised by no regulator we could map to a public register.
Licence check: Not independently checked. BrokerBazaar is currently reviewing this broker's information against public records. A company registration or general business licence is not permission to offer regulated brokerage services; only the register entries linked in the table count.
Countries accepted and restricted
Dukascopy states that it accepts clients from Switzerland, Latvia, Japan. Availability is decided per entity and can change without notice; residents of jurisdictions such as the USA, and often the EU and UK, are frequently excluded from offshore entities.
Trading products, platforms and account types
Instruments: Forex, Metals, Commodities, Indices, Stocks, Bonds, ETFs, Cryptocurrencies, CFDs. Platforms: JForex 4, JForex Mobile, JForex Web 3, MetaTrader 5, MetaTrader 4, Binary Desktop, Binary Mobile. Account types: JForex ECN Account, MT4 Account, MT5 Account.
Best-for tags assigned by our team: Advanced, Bank-Grade Security, Forex, Multi-Asset.
Minimum deposit, spreads, commissions and other charges
The minimum deposit is $100. Spreads start from 0.1 pips and commission is From $35. Maximum leverage is 1:200 (dynamic), subject to the cap of the entity that holds your account.
Swap-free / Islamic account: available (conditional). Swap type: variable. Headline spreads are usually quoted for the most expensive account tier's cheapest instrument; compare total cost for your typical trade.
Deposits and withdrawals
Deposit methods: Bank Transfer, Credit Card. Withdrawal methods: Bank Transfer, Credit Card.
Withdrawal speed and fees are set by the entity and payment provider. Withdrawal delays are the most common complaint category on BrokerBazaar across all brokers; keep identity documents current and withdraw to the same method you deposited with where required by anti-money-laundering rules.
Execution model, negative balance protection and client money
Negative balance protection: Yes. Scalping allowed: Yes. Algorithmic trading allowed: Yes. News trading allowed: Yes. Hedging: hedging. These conditions were compiled from public information and have not yet been confirmed by the broker.
Client-money rules follow the regulator of the entity that holds your account. Check that regulator's rules on its register.
Complaints and dispute process
Formal complaints: legal@dukascopy.com. Phone: +41 22 555 0500. Complaints may be submitted to the appointed Account Manager or directly to legal@dukascopy.com, with written complaints also accepted at Dukascopy Bank SA's Geneva head office. Complaints are first investigated by the Compliance/Legal Department. If the matter cannot be resolved satisfactorily, the client may refer the dispute to the Swiss Banking Ombudsman.
If the broker does not resolve a complaint, escalate to the ombudsman or regulator of the entity that holds your account. BrokerBazaar's Dispute Support Desk can help you document and escalate a case.
Strengths and limitations
- Strength: FINMA-regulated Swiss bank and securities firm
- Strength: Established in 2004
- Strength: Swiss banking status since 2010
- Strength: Dukascopy Europe holds EU investment-services licence
- Strength: Dukascopy Japan is a Type I regulated Japanese broker
- Strength: Minimum deposit from $100
- Strength: EUR/USD spreads from 0.1 pips
- Strength: Leverage up to 1:200 on applicable JForex accounts
- Strength: JForex 4 proprietary platform
- Strength: Direct SWFX access through MT4 and MT5
- Strength: 25,000+ instruments advertised
- Strength: 24/7 trading support
- Strength: Swiss deposit protection up to CHF 100,000 for eligible deposits
- Limitation: Commission is charged separately from the spread
- Limitation: Commission structure is relatively complex and tiered
- Limitation: MT4/MT5 accounts have different trading conditions from JForex
- Limitation: MT4/MT5 offer fewer instruments than JForex
- Limitation: Maximum leverage varies by platform, account and restrictions
- Limitation: Swiss banking compliance can make onboarding and source-of-funds checks more demanding
- Limitation: Maintenance fees can apply after prolonged inactivity
- Limitation: Regulatory protections differ depending on which Dukascopy entity holds the client account
- Limitation: External review scores are mixed
Who this broker suits, and who it does not
Dukascopy is most relevant to traders looking for: Advanced, Bank-Grade Security, Forex, Multi-Asset.
It is less suitable for anyone who needs a strict-tier regulator in their own country of residence, for residents of restricted jurisdictions, and for beginners who have not yet understood leverage and margin. Nothing on this page is personal financial advice.
Dukascopy change history
Every published fact change, with the previous value and the date it took effect. Each entry says whether the broker made the change itself or our editors checked it against an official source. Regulation and licence claims are always checked by an editor.
No fact changes recorded for Dukascopy yet. Changes appear here as soon as the broker updates its profile or our editors confirm a change.
Frequently asked questions about Dukascopy
Data sources. Broker submission, the regulator registers linked above, FINMA list of authorised banks and securities firms, web-archive and domain records, and third-party traffic data. Last register check 2026-07-26. External ratings: Trustpilot 3.1/5; WikiFX 8.15/10; Forex Peace Army 3.818/5; Google Play Store 3.4/5; Apple App Store 4.6/5.
Commercial disclosure. BrokerBazaar is independent and not owned by any broker. We have no commercial relationship with Dukascopy. How we make money. Trading leveraged products carries a high risk of loss.